Returns & Exchanges Policy
Returns & Exchanges - Unbothered Wall
We want you to be completely satisfied with your purchase, but we understand that sometimes things don’t work out. Please read our returns and exchanges policy below to ensure you know your options.
Returns:
- We accept returns on products that are damaged, defective, or not as described.
- Returns must be requested within 30 days of receiving your order.
- Please contact us at info@unbotheredwall.com to initiate a return. We will provide you with a return authorization and instructions.
Exchanges:
- We do not offer exchanges for size or design changes. If you need a different item, please return the original purchase and place a new order.
- Exchanges are only accepted for defective or damaged items.
Return Shipping:
- Return shipping costs are the responsibility of the customer unless the item is defective or damaged.
- We recommend using a trackable shipping service for returns, as we are not responsible for lost or undelivered return packages.
Refunds:
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and credited to your original method of payment within 7-10 business days.
Damaged or Incorrect Items:
- If you receive a damaged or incorrect item, please contact us immediately at info@unbotheredwall.com with a description and photos of the issue. We will assist in resolving the matter promptly.